Shipping Policy
Effective Date: June 7, 2025
This policy outlines our shipping options, delivery timelines, and costs for orders placed through asonarmour.shop.
1. Delivery Areas
1.1 Domestic Shipping
We currently ship within the continental United States, Alaska, Hawaii, and U.S. territories (additional fees apply to remote areas).
We currently ship within the continental United States, Alaska, Hawaii, and U.S. territories (additional fees apply to remote areas).
1.2 International Shipping
International shipping is not available at this time.
International shipping is not available at this time.
2. Delivery Timelines
2.1 Standard Shipping
- Processing Time: 1–2 business days (excluding weekends and holidays).
- Delivery Time: 3–5 business days (continental U.S.).
- Remote Areas: 5–7 business days (Alaska, Hawaii, U.S. territories).
2.2 Expedited Shipping
- Next-Day Delivery: Available for select areas (order by 2 PM CT).
- Two-Day Delivery: Available for most areas (order by 2 PM CT).
2.3 Holiday Shipping
During peak seasons (e.g., Valentine’s Day, Mother’s Day), processing times may extend by 1–2 days.
During peak seasons (e.g., Valentine’s Day, Mother’s Day), processing times may extend by 1–2 days.
3. Shipping Costs
3.1 Standard Rates
- Continental U.S.:
- Free shipping on orders over $150.
- Flat rate of **$12.99** for orders under $150.
- Alaska & Hawaii:
- Free shipping on orders over $200.
- Flat rate of **$24.99** for orders under $200.
3.2 Additional Fees
- Remote Areas: Additional $5–$10 for ZIP codes requiring special handling.
- Saturday Delivery: Extra $15 (must be requested at checkout).
4. Order Processing
4.1 Cutoff Times
Orders placed before 2 PM CT on weekdays will be processed the same day. Orders placed after 2 PM CT or on weekends will be processed the next business day.
Orders placed before 2 PM CT on weekdays will be processed the same day. Orders placed after 2 PM CT or on weekends will be processed the next business day.
4.2 Order Confirmation
You will receive an order confirmation email with tracking information once your order ships.
You will receive an order confirmation email with tracking information once your order ships.
5. Delivery Instructions
5.1 Signature Requirements
- All deliveries require a signature upon receipt.
- If no one is available, the carrier may leave the package at the door (at their discretion).
5.2 Special Requests
- Note delivery instructions (e.g., “Leave at front door”) in the checkout comments.
- For high-value orders, we recommend selecting “Signature Required” during checkout.
6. Delays & Issues
6.1 Weather/Force Majeure
We are not responsible for delays caused by extreme weather, natural disasters, or other unforeseeable events.
We are not responsible for delays caused by extreme weather, natural disasters, or other unforeseeable events.
6.2 Incorrect Addresses
- If an order is returned due to an incorrect address provided by the customer, a $15 re-delivery fee will apply.
6.3 Carrier Errors
- Contact our customer service team immediately if your order is lost or damaged during transit. We will work with the carrier to resolve the issue.
7. Shipping Restrictions
- Hazardous Materials: We do not ship flowers treated with chemicals prohibited by postal regulations.
- Customs/Duties: For future international shipments, customers are responsible for all customs fees and import duties.
8. Contact Us
For shipping inquiries, email [email protected] or call +1 (838) 232-3820.